Thank you for shopping with us! Please read our policy carefully. By placing an order with our store, you agree to the terms outlined below: ---
- Replacement Policy (No Refunds) No Refunds: We do not offer refunds. In the event that you receive a wrong or defective item, we will replace it.
- unboxing video is must to claim replacement.
- Eligibility: Only items that are delivered incorrectly or are defective qualify for a replacement.
- Elecrtonic products are not covered under replacement policy. ---
- Replacement Request Guidelines Timeframe: You must notify us within 48 Hours (2 days) of your delivery date to request a replacement. How to Request:
- Provide your order number, a detailed description of the issue, and clear photos as evidence of the defect or error along with unboxing video with out any cut or retake(must).
- Customers may need to sent the product back to our warehouse address, address will be provided along with the case id after replacement approval.
- Approval Process: Once your request is verified and damaged product's return courier slip/label is shared to us, we will process a replacement at no additional cost to you. ---
- What Is Not Covered**
- Late Requests: Requests made after 2 days from the delivery date will not be eligible for replacement.
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Elecrtonic products are not covered under replacement policy.
- Non-qualifying Issues: Items damaged due to misuse, accidental damage, or normal wear and tear are not covered under this policy. ---
- Shipping of Replacement Items
- Shipping Costs: We will cover the shipping cost for sending the replacement item.
- Shipping Method: Replacement items will be shipped using the original shipping address. ---
- Policy Modifications We reserve the right to modify or update this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. ---
Thank you for your understanding and for choosing our store. We are committed to ensuring you receive high-quality products and service.